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Tax-Free Childcare is a UK wide offer. Eligible working parents with children 11 or under can get up to £2,000 per child, per year, towards their childcare costs (or up to £4,000 for disabled children 16 or under).
Parents using the scheme open an online childcare account which they use to pay you directly for childcare. Payments work just as they do through an online bank account. Each payment is accompanied by a reference number for each child so you can identify their payments.
You will only be able to receive Tax-Free Childcare payments from your customers if you’ve signed up to Tax-Free Childcare.
Tax-Free Childcare is replacing childcare vouchers. Signing up to Tax-Free Childcare does not affect any payments you receive through childcare voucher schemes.
An invitation letter will be sent to you once we receive your details from your regulator. If you’ve recently registered as a childcare provider, this may take a few weeks.
Your invitation letter will contain your unique user ID to sign up online to Tax-Free Childcare and will also tell you what other details you need to sign up.
If you haven’t received your invitation letter, contact the Childcare Service Helpline.
When a parent pays you using their childcare account, the transaction will appear on your bank statement as National Savings A.
This entry should also contain the child’s:
If your bank displays payment information differently and you are unable to identify a parent's payment, you can submit a payment reconciliation form or call the childcare service helpline: 0300 123 4097.
Guidance, tools and resources made for you.
Here you can find useful email templates, leaflets, posters and social media content.